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Help

Tap a topic. For more help, email [email protected].

01Logging in

  1. Press ‘Log in’ at the top right of the website.
  2. Type your email that the office has on file and press ‘Send code’.
  3. Open your mailbox. The email from OKTA has a 6-digit number.
  4. Can’t find it? Look in Spam (or Promotions). Mark it ‘Not spam’ so it arrives next time.
  5. Type the 6 digits and press ‘Log in’.
  6. On the same device (phone or computer) you stay logged in for one year.
  7. On someone else’s device, always press ‘Log out’ when you finish.
  8. No email? Wait 30 seconds and press ‘Resend code’. Use the number from the newest email.
  9. When you are logged in, your photo (or first letter of your name) with a green dot shows at the top right and in the bottom ‘Me’ tab.
  10. When you are logged out, you see a ‘Log in’ button.
  11. If you got two codes, either code works within 10 minutes.
  12. 🔑 You can also use a password: log in once with a code, then tap the yellow box ‘🔑 Set a password’ at the top of My page.
  13. Or open the ☰ menu (top right) and tap ‘🔑 Password’ at the bottom.
  14. On the login screen, ‘Log in with password’ › ‘No password yet? Set one’ takes you straight there right after the code login.
  15. Use 8+ characters, type it the same in both boxes and press ‘Save’.
  16. Next time press ‘Log in with password’ at the bottom of the login screen. Code login keeps working.
  17. Typing the 6-digit email code into the password box also logs you in.
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02Install as an app on your phone

  1. Tap 📲 Install app at the bottom of the menu (☰). Or tap the ‘Use OKTA like an app’ bar at the bottom of the home page.
  2. iPhone: open in Safari → Share button → ‘Add to Home Screen’ → ‘Add’.
  3. Android: tap ‘📲 Install now’ → ‘Install’. No button? Chrome ⋮ menu → ‘Install app’ or ‘Add to Home screen’.
  4. Opened inside KakaoTalk? Tap ‘🌐 Open in browser’ first.
  5. Tap the OKTA icon on your home screen and it opens like an app, with no address bar. No app store, and free.
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03Editing my details

  1. After logging in, press the person icon at the top right. (On phones: ‘My page’ at the bottom.)
  2. Press ‘Edit my details’.
  3. Under OKTA activity, enter the year you joined OKTA.
  4. The joining year is used to work out dues. So once the office has set it, you can’t change it.
  5. Photo: press ‘Choose photo’ and pick a clear photo of your face. It is made smaller by itself.
  6. Check and fix your name, date of birth, city, mobile, KakaoTalk, company, job title, industry and introduction.
  7. Press ‘Save’ at the bottom. The member list changes right away.
  8. To change your login email, tell the office ([email protected]).
  9. Edit your name as Korean surname · given name and English surname · given name. Lists and badges show them joined.
  10. 📞 Phone numbers: choose the country code on the left (e.g. +82 Korea, +61 Australia) and type just the number on the right. A leading 0 is fine either way. Put Korean mobiles (010) in ‘Mobile (Korea)’.
  11. Tap a phone number on a member profile to call it.
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04Registering for an event

  1. Press ‘Events’ in the top menu.
  2. Tap the event you want to go to.
  3. In the sign-up box (right side, or below on phones), write how many people come with you, where you stay, and a note.
  4. Press ‘Register’.
  5. If payment details show, please send the fee that way. You get an email when the office confirms it.
  6. If you can’t go, press ‘Cancel’ on the same page.
  7. If the event has a 📅 schedule, a ‘View schedule’ card shows at the top of the event page.
  8. The /e/number link shared in KakaoTalk is the same schedule.
  9. On the schedule you can use day tabs, ▶ Now / Next, maps, 📆 add to calendar and 📤 share.
  10. On a computer, use ▦ Cards / ☰ List to change how events are shown. List shows one event per line, which is easier to scan. The Archive page has the same buttons.
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05Paying dues

  1. Tap a red unpaid year under ‘My dues’ in My profile. Or tap the Dues shortcut on the home page.
  2. You see the years not yet paid and the total.
  3. You also see the bank account (with a copy button) and what to write as the payment note.
  4. If you see 💳 Pay by card now: pick the years, then tap the button for your card. 🇰🇷 Korean card · easy pay is for cards made in Korea and TOSS · PAYCO · NAVER Pay. 🌏 Overseas card is for cards made outside Korea.
  5. Type your card details in the payment window and pay. Done! Your dues turn ‘paid’ by themselves and you get a receipt email. (No need to tell the office.)
  6. If the payment page does not open, tap ‘Open payment window’.
  7. To pay by bank transfer instead, use the account below.
  8. After you pay, write the date and amount under ‘I have paid’.
  9. Press notify the office. The office checks it and marks it paid.
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06Member directory

  1. Press ‘Members’ in the top menu.
  2. Type a name or company in the search box. Or pick with the region and industry buttons.
  3. Tap a name to see their company, contact details and introduction.
  4. Tap a phone number to call right away.
  5. You can also find people by age (same age, 10 years older).
  6. Contact details are only for members. Please don’t share them outside OKTA.
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07Applying to join

  1. Press ‘Join’ on the website. (Or open the sign-up link the Secretariat sent you.)
  2. The yellow box at the top shows the fees: joining fee AU$100 · annual fee AU$200. The joining fee is waived if you completed the OKTA Trade School.
  3. Upload your photo first. It is a must.
  4. Enter your name as Korean surname · given name and English surname · given name (as in your passport).
  5. Under Citizenship / residency, tick everything that applies (Korean citizen · Australian citizen · Australian permanent resident). Add the year you moved to Australia.
  6. Fill in where you live (Australian address), mobile (+61), company name, CEO name, job title, ABN and office address.
  7. For Industry, choose from World-OKTA’s 15 trade committees. You can choose more than one.
  8. Choose Export / import, Membership type (full · associate · next generation · next-gen trainee), Trade School and your 1st / 2nd committee choice.
  9. Add who recommended you if anyone did. It is optional.
  10. Boxes marked ‘required’ must be filled in. Tick the agree box and press ‘Submit application’.
  11. Once the Secretariat checks and approves you, you get an email. Then log in with that email.
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